Guide | Nine Piece

Sales operator
Sales operator	Ninepiece Inc. [Chief Operating Officer] Koki Arikawa [Location] 2-3-15 Oohashigyoen Bld.6F, Shinjuku, Shinjuku-ku, Tokyo. 160-0022, Japan
Contact Information	Please inquire from the inquiry form.
Service contents	Caricature production Illustration production
Service fee	It is described on each product page.
About payment	[About payment method] PayPal’s credit card is available. Please move from the cart to the payment screen of PayPal and complete the settlement.
About delivery	It will be about 2-3 months from completion of settlement. Delivery date can not be specified.
Shipment restrictions	We accept all luggage that can be shipped overseas. Weight limit: 30 kg or less. ※ When weight and size are exceeded at the time of shipping processing, it will be shipped separating baggage. (The charge of the number is separately charged)
About returned goods / refund	Due to the nature of the service, we can not accept returns exchange. As necessary, please ask the customer to directly inquire the purchaser and proceed with the procedure. All costs related to the following will be borne by the user. Full cost of baggage clearance If the package can not be received in a certain period due to the absence of the addressee, and the baggage is returned to Japan: postage · insurance fee If the shipping destination country customs refuses to import the package due to forbidden items / restricted items, and the baggage is returned to Japan: postage · insurance fee When baggage is returned to Japan due to refusal of receipt of shipping address: postage · insurance fee for re-sending
Other	This service operates based on the user’s good faith. All other terms are subject to “Terms of Service”. When using our service, we assume that you have agreed to “Terms of Service”.